If you would like to purchase an original painting over £1000 you are welcome to purchase in stages. A 50% deposit is payable to hold your painting. The balance can be paid the following month or in 2 monthly payments of 25% each. Please contact me if you are interested in arranging this and we can draw up an agreement. Usual shipping costs and return policy will apply. If you select this option you will be emailed with details of how to pay. Please pay immediately as the artwork is then marked as sold and will be unavailable to others.
Shipping
I have placed my order, how soon will I receive my painting?
Original paintings will be packed and shipped by me within 10-12 working days, depending on framing requirements. Within the UK pieces are sent by Royal Mail, Parcel Force or courier depending on size and weight. Most UK deliveries arrive within 2 days from time of shipping. Please allow 12 working days in total. If you have not recived your artwork within this time, please contact me with your name and order number, and I will look into it for you.
If you need delivery by a specific date, please contact me first to make sure it can reach you in time. There may be an extra charge for rush deliveries according to your requirements.
What about large or high value artworks?
I understand that this is a large purchase and it's also a piece of work I have have spent a lot of time creating. It is therefore important for both of us that it is transported safely. Some couriers have limits on dimensions or what they will carry so certain pieces have individual requirements. Shipping costs for large or high value artworks to be quoted individually – please contact me before purchasing.
I will then contact you via email to discuss specialist shipping options before the artwork is despatched. If you buy online first in order to secure the painting the extra shipping cost will be billed separately after our agreement.
Can I collect from the Studio? If you are in or near the Cambridge, UK area you are welcome to collect directly from the studio. Please contact me via email to make arrangements.
Can you ship internationally?
Yes, I can ship to most countries, although it will take longer to arrive depending on location. If your location is restricted you willl need a bespoke courier service. Message me with your details and the piece you would like and I can give you shipping options. For larger, high value paintings and international deliveries paintings can be crated as a bespoke service. If shipping costs are substantially higher than the amount shown at checkout I will contact you as there may be an additional amount to pay. If this is not acceptable your purchase will be refunded in full. Please get in touch if you would like me to check the costs in advance.
Overseas shipments (outside the UK) may be subject to import duties and taxes according to the laws of the destination country. Any additional charges are at the customer’s expense. I have no control over these charges and accept no responsibility for additional charges.
Shipping costs contribute towards packing supplies, labour and transit fees.
What if my painting arrives damaged?
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days with a photograph.
What about Overseas Returns? At this time I am unable to offer a refund or return on any product(s) sent outside of the UK. Having said that, the European Union 14-day cooling off period means that if your purchase is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it and you will need to cover the return postage fees.
PLEASE contact me BEFORE you make an order if you want to have a Face Time call to look more closely at your chosen picture and discuss your purchae and shipping requirements in detail. I would be more than happy to do this.